About Sirma   
Established in 1992, Sirma is one of the leading IT companies in Bulgaria. Since 2015, the company has been listed on the Bulgarian Stock Exchange.  
Sirma specializes in software development across multiple industries, including finance, insurance, healthcare, transportation, logistics, hospitality, retail, and e-government. With a team of more than 800 professionals, the company delivers cutting-edge software solutions tailored to address the specific business needs and challenges of our clients. Our projects range from short engagements to multi-year collaborations on turnkey products.  
As we believe that our employees are our greatest asset, we provide them with a collaborative environment and full support for their career and personal growth.  

About the role
We’re looking for a Sales Development Representative (SDR) to join our team in Tirana, Albania, and help us expand our presence in the healthcare, life sciences, and pharmaceutical industries. In this role, you’ll be responsible you’ll be responsible for generating qualified leads, executing email and LinkedIn campaigns, and following up with new and existing contacts to create sales opportunities.
You will focus on researching prospects, conducting outbound outreach (via email, phone, LinkedIn, and marketing tools), and qualifying potential clients based on their needs.

This is not a closing role—you’ll focus on opening doors and starting conversations. As part of a growing team in Albania, you’ll help build our outbound playbook and contribute to integrated sales and marketing strategies.You’re motivated, proactive, and not afraid of rejection. You enjoy connecting with people, asking smart questions, and learning fast. You see sales as both a skill and a mindset in order to build a career in software sales.

Your responsibilities
• Prospecting & Lead Generation: Research, identify, and qualify potential clients using LinkedIn, databases, mailing lists, and other research tools
• Email Campaigns & Follow-Ups: Execute targeted email outreach campaigns, manage follow-ups, and re-engage existing contacts 
• Outbound Engagement: Reach out to decision-makers through email, phone, and LinkedIn to generate interest and book discovery meetings 
• CRM & Data Management: Keep prospect and company information accurate and up to date to ensure seamless handoffs to sales representatives
• Marketing Collaboration: Work with the marketing team to align messaging, support campaign execution, and analyze engagement data
• Performance Tracking: Track and report outreach activity, meeting results, and conversion metrics

Role's requirements
• 2–4 years of experience in Sales Development, Business Development, or Marketing Outreach
• Excellent verbal and written English (C1 level)
• Availability to work from 10:00 to 19:00 (Albanian time) to align with US clients 
• Proven ability to meet or exceed targets in lead generation or appointment setting
• Experience using CRM systems and tools like LinkedIn Sales Navigator, ZoomInfo, Apollo, Hunter, or similar tools 
• Interest in healthcare, life sciences, and the tech solutions that support them 
• Ability to work independently, and stay organized with multiple prospects and outreach campaigns 

Advantages
• Previous experience in SDR, BDR, sales development, or marketing roles  
• Experience researching and identifying prospects in healthcare, biotech, pharmaceutical, or related industries
• Knowledge of healthcare IT, clinical laboratory services, or life sciences sectors 

What we offer
• Clear career progression: Proven success leads to progression into Account/Sales Executive positions
• Contract: Fixed-term (12 months) with option to extend/convert to permanent
• International exposure across Sirma Group projects and teams
• Comprehensive onboarding & training in our product, services, and target industries
• Structured mentorship programs to support rapid progression
• Collaborative team environment focused on success and growth
• Flexible working time
• Cooperation with top professionals around the globe
• Additional health insurance
• Regular team building and office parties

Why Sirma should be your choice
• Knowledge sharing 
• Interesting case studies
• Working with cutting-edge technologies 
•  Innovative and dynamic projects  
• Sport events 
• Opportunity to work from other Sirma offices 

Apply now! 
We're looking forward to meeting our next colleague. 😊 

We will contact only the candidates selected for further consideration. Confidentiality is guaranteed. We thank all candidates for applying.