About Sirma 
Established in 1992, Sirma is one of the leading IT companies in Bulgaria. Since 2015, the company has been listed on the Bulgarian Stock Exchange.
Sirma specializes in software development across multiple industries, including finance, insurance, healthcare, transportation, logistics, hospitality, retail, and e-government. With a team of more than 800+ professionals, the company delivers cutting-edge software solutions tailored to address the specific business needs and challenges of our clients. Our projects range from short engagements to multi-year collaborations on turnkey products.
As we believe that our employees are our greatest asset, we provide them with a collaborative environment and full support for their career and personal growth.

About the role and product
We're seeking a Solutions Consultant / Implementation Specialist to join our core delivery team and help them build Sirma.AI Enterprise. The platform is an advanced enterprise AI platform that enables organizations to build, deploy, and scale intelligent AI Agents, Teams of Agents, and Agentic Workflows. We combine cutting-edge AI innovation with enterprise-grade security and flexible deployment options, delivering both cloud (SaaS) and on-premise solutions that keep organizations in complete control of their data and AI operations.
You'll be the critical bridge between technical capabilities and business requirements, working across multiple industries including finance, hospitality, logistics, retail, healthcare, and insurance. This is a client-facing role where you'll discover needs, design solutions, conduct demos, and guide implementations that deliver measurable business value.

Your responsibilities
• Lead discovery with enterprise clients to understand challenges, opportunities, and industry-specific needs
• Translate client requirements into technical specifications and AI agent configurations
• Identify high-ROI use cases and document success criteria, roadmaps, and implementation plans
• Design vertical-specific AI agent teams, workflows, and multi-agent orchestration strategies
• Create custom agent configurations and map client data and systems to knowledge-base needs
• Design and run rapid pilot programs (4–8 weeks) that demonstrate clear business value
• Map client data sources and systems to knowledge base requirements
• Support onboarding, deployment, agent configuration, and client training
• Develop vertical templates, playbooks, documentation, and pre-configured industry solutions

Role's requirements
• 5+ years in solution consulting, pre-sales, implementation, or management consulting roles
• Proven success delivering enterprise software implementations and working with C-suite stakeholders
• Strong business acumen with ability to communicate ROI and value
• Solid understanding of enterprise architectures, integrations, APIs, databases, and data workflows
• Ability to explain AI/ML concepts to non-technical audiences
• Experience with CRM, ERP, or other enterprise systems
• Industry experience in at least two target verticals (finance, hospitality, logistics, retail, healthcare, insurance)
• Familiarity with industry regulations, compliance, common business processes, and pain points
• Awareness of digital transformation and AI adoption trends
• Excellent presentation, demo, writing, and audience-tailored communication skills
• Excellent verbal and written English

Advantages
• Experience with AI/ML products or intelligent automation solutions
• Background in business process optimization or workflow automation
• Knowledge of prompt engineering and AI agent configuration
• Experience with change management and user adoption strategies
• Previous work in regulated industries with compliance requirements
• Familiarity with Agile/Scrum methodologies
• Second language skills (especially German, French, or Spanish)
• MBA or relevant advanced degree

What we offer
• Personal career path
• Individual or team professional training
• Flexible working time
• Cooperation with top professionals around the globe
• Regular performance assessment
• Additional health and dental insurance
• Additional paid vacation days for students
• Regular team buildings and office parties
• Private parking zone
• Multisport card
• Game and relax zone

Why Sirma should be your choice
• Knowledge sharing
• Interesting case studies
• Referral bonus scheme
• Working with cutting-edge technologies
• Innovative and dynamic projects
• Sport events
• Charity campaigns
• Fruits at the office
• Opportunity to work from any Sirma office
• Large terrace with great view

Apply now! 
We're looking forward to meeting our next colleague. 

We will contact only the candidates selected for further consideration. Confidentiality is guaranteed. We thank all candidates for applying.